IT Managers

Extend your IT team with managed delivery depth.

Backlogs slow delivery, so add roughly 80 technical specialists for rapid knowledge transfer.

Reactive support drains time, so use AIOps-enhanced monitoring to improve continuity.

Cloud complexity creates risk, so rely on Microsoft, AWS, Oracle, and Google Cloud partner depth.

Legacy systems limit progress, so modernize with proven public-sector data platform experience.

Coverage gaps create delays, so add managed support with backup coverage and clear delivery checks.

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Trusted By

Trusted Support for Complex IT Demands

See how disciplined delivery, flexibility, and technical depth help teams move forward.

TechZavy has been meeting all contract obligations, including application development, data mapping, and process improvements. They have been extremely flexible in working with our technical and business requirements, have adjusted schedules and accommodated our resource timelines very well. Has worked extremely well with us in clarifying and adjusting deliverables as defined in the contract and has shown adaptability with us for minor modifications. Overall TechZavy has helped us advance our project as we approach production launch in the coming months.

Robert Wehausen

MNIT Supervisor, BWSR - Minnesota IT Services

Moving our legacy databases to an Azure SQL Managed Instance was a massive undertaking, but TechZavy executed it flawlessly. Their managed cloud services optimized our system architecture, boosting scalability and guaranteeing zero downtime.

Shan has led the development of our department’s online platform that captures energy efficiency program data reported by 100+ Minnesota electric and gas utilities. Shan and TechZavy team have an exceptional level of technical expertise and a keen ability to implement user-friendly designs. I highly recommend Shan to anyone who is looking to develop software product solutions.

Adam Y. Zoet

Energy Planner, Director, Minnesota Department of Commerce

TechZavy’s contributions to AI-driven enhancements—particularly the CRM chatbot for the MMCAP Members Portal—have meaningfully improved system functionality and user experience. Shan played a key role in modernizing the MMCAP analytics (ProductFile) processing by leading its migration from a legacy SSMS platform to an Azure-based solution using Data Factory, Databricks, and AI-supported optimizations. Also excelled in multiple roles as Project Manager, Azure Administrator, and AI Architect roles

Michelle Perish

Application Support Specialist, State of Minnesota

TechZavy Consultant has been doing wonderful on the projects they have been working on. I’m very happy with the quality of work and productivity. My goals are being met.

Lisa Zitek-Jones

QA Supervisor, MNIT Partnering with MN Pollution Control Agency

TechZavy engineered a high-performance, centralized platform that bridged our legacy applications and brought us fully into the Azure cloud. The real game-changer has been their innovative use of Azure Open AI and autonomous agents to automate the reconciliation of judicial comments and sentencing departures. By seamlessly integrating our data with MNCIS and the DOC, TechZavy eliminated decades of data silos and drastically reduced our team’s manual administrative overhead. They delivered a solution that perfectly supports our statutory mandate

Tim Ogg

Director of MBCC-IT, Minnesota Sentencing Guidelines Commission

99.999% Uptime in a Managed Hosting Engagement

Unifying Fragmented Justice Data Into One Intelligent, AI-Driven Case Platform

How a state sentencing commission replaced siloed legacy systems with a modern, AI-powered ecosystem for case management.

Modernizing Mission-Critical Government Procurement Data Systems With Azure and AI

How a legacy-heavy public-sector procurement platform became a fast, secure, cloud-native operation.

Modernizing Statewide Energy Reporting for Minnesota’s Regulatory Future

From a decade-old legacy system to a cloud-native platform serving 200+ utilities across Minnesota.

Ensuring Air Quality Data Accuracy for a Public-Sector Environmental Monitoring Platform

How full-stack QA and sprint traceability turned data from multiple third-party sensors into air-quality readings the public can trust.

Modernizing a Statewide Wetland Mitigation System With a Unifed Azure Platform

From decades of legacy data and manual workflows to an integrated, transparent, cloud-based mitigation system.

Awards & Certifications

Managed IT Support Built for IT Managers

Team extension, continuity, and delivery depth

Managed IT Capacity

Reliable Day-to-Day Coverage

When your internal team is pulled in too many directions, TechZavy adds managed IT capacity that supports the operating model you already have. Delivery can include support workflows, escalation handling, documentation, monitoring, reporting, and backup coverage so daily work does not depend on a single person or unavailable specialist.

The goal is not to replace IT leadership. It is to give your team the bandwidth and continuity needed to reduce reactive pressure and keep priority initiatives moving.

Cloud Support

Cloud Operations Support

Cloud and infrastructure work can stall when internal teams are busy protecting uptime. TechZavy helps plan, migrate, optimize, and support environments across Microsoft, AWS, Oracle, and Google Cloud partner ecosystems, with technology-agnostic architectures that fit the platform rather than forcing a narrow toolset.

Your team gets practical support for modernization, cost visibility, high availability, and operational resilience, backed by delivery practices built for complex enterprise and public-sector environments.

Helpdesk Extension

Helpdesk Relief for Teams

Support requests can consume the time IT managers need for planning, security, and modernization. TechZavy provides multilingual IT helpdesk and support capabilities that can help route, resolve, document, and escalate issues with consistency.

AIOps-enhanced delivery and conversational AI capabilities can be applied where they create measurable value, such as faster triage, better trend visibility, and fewer repeat issues. Your users get clearer support, while your internal team gets more space for strategic work.

Legacy Systems

Legacy Modernization Path

Legacy systems and fragmented data create risk for IT managers who are expected to maintain availability while improving performance. TechZavy supports modernization through data mapping, migration planning, cloud architecture, testing, implementation, and managed support after deployment.

Experience includes modernizing decades of legacy data and building Azure-hosted platforms for public-sector programs. Your team gains a structured path to reduce technical debt without disrupting daily operations.

AI and Automation

Practical AI Enablement

IT managers often know where automation and AI could help, but lack the time to move from idea to production-ready workflow. TechZavy focuses on strategic AI implementation tied to high-impact use cases, such as predictive metrics, workflow automation, analytics, AIOps, and decision-support models.

Work is grounded in operational value: better prioritization, stronger visibility, faster response, and fewer manual handoffs. AI is used as an implementation tool, not a disconnected experiment.

Agile DevOps

Transparent Delivery Rhythm

Unclear delivery ownership creates friction for internal IT teams. TechZavy uses scaled Agile DevOps practices, transparent inspection, documentation pipelines, performance checks, and rapid adaptation to keep work visible and manageable.

Your team can align resources around product roadmaps, value streams, maintenance needs, and release priorities. The outcome is a more predictable support partnership with clearer accountability, stronger continuity, and better alignment between IT work and business goals.

Our Elite Partners

Proof That Your IT Team Can Scale With Confidence

Businesses Served

80%

First-Call Resolution

95%

Customer Satisfaction

Add Capacity Without Losing Control

Your internal IT team should not have to choose between daily support, infrastructure stability, and modernization work. TechZavy gives IT managers added capacity without taking control away from the people who know the organization best.

Support is structured around practical delivery mechanics: documentation, agile DevOps rhythms, knowledge transfer, backup coverage, monitoring, and transparent inspection. That means your team can move from constant break/fix pressure toward planned improvements, better uptime, and clearer prioritization.

With roughly 80 developers, project managers, business analysts, and testers, plus Microsoft AI Cloud Partner, Oracle Cloud Partner, AWS Solutions Provider, and Google Cloud Partner status, you get depth that can scale with changing demand.

Move From Reactive Support to Reliable Operations

TechZavy works alongside IT managers as a managed delivery extension, helping stabilize current operations while creating room for strategic work.

Reduce ticket pressure through structured support and escalation paths.
Improve operational visibility with monitoring, dashboards, and reporting.
Strengthen continuity through documentation and immediate backup coverage.
Support cloud modernization across Microsoft, AWS, Oracle, and Google Cloud environments.
Apply AI and automation to practical workflows, not disconnected experiments.

The result is a support model that respects your internal standards while adding the bandwidth, technical depth, and delivery discipline needed to keep business-critical systems moving.

Delivery Discipline for High-Stakes IT Environments

When IT managers need to modernize platforms, reduce risk, or close staffing gaps, delivery confidence matters as much as technical capability. TechZavy brings experience from compliance-sensitive environments, public-sector systems, healthcare technology, and enterprise data modernization.

That experience includes managed hosting engagement work delivering 99.999% uptime, Azure-hosted platform modernization, and data platforms used by 100+ electric and gas utilities. The same operational approach can help your team handle complex migrations, cloud optimization, helpdesk demand, DevSecOps workflows, and AI-enabled use cases with fewer handoff issues.

You get a practical partner focused on continuity, documentation, adaptability, and measurable operational value.

Plan a Stronger IT Support Model

Gain reliable capacity, clearer priorities, and stronger operational continuity.

Extend IT With Connected Services

Frequently Asked Questions

What does the IT Managers service provide for my organization?

The IT Managers service extends your internal IT team with skilled technical specialists who handle daily support, infrastructure stability, and modernization projects. You gain access to roughly 80 certified developers, project managers, analysts, and testers, plus immediate backup coverage and rapid knowledge transfer. This service is designed to add capacity and expertise without removing control from your in-house team, ensuring your priorities remain central.

How will IT Managers help reduce support backlogs and improve uptime?

IT Managers bring structured escalation paths, AIOps-enhanced monitoring, and a proactive approach to support requests. By offloading routine tasks and providing high-availability coverage, your team can focus on planned improvements rather than constant troubleshooting. This means you see fewer bottlenecks, faster ticket resolution, and more predictable system uptime.

What is the process for onboarding IT Managers alongside my current staff?

The onboarding process includes rapid knowledge transfer, documentation of your systems, and immediate backup coverage to minimize risk. Your internal standards and workflows are respected, with delivery structured around:

Collaborative planning sessions
Agile DevOps rhythms
Transparent inspection and adaptation
Regular performance and delivery checks

This ensures seamless integration and continuity from day one.

How are pricing and engagement terms structured for IT Managers services?

Pricing is offered on a fixed-cost, quality-assured delivery model. This approach enables you to scale support and technical resources as needed, with predictable monthly or project-based costs. Engagements are designed to align with your operational requirements and can flex to support everything from short-term surge coverage to long-term managed delivery.

What makes this IT Managers offering different from other providers?

You benefit from a unique combination of proven public-sector delivery, rapid mobilization, and deep partnerships with Microsoft, AWS, Oracle, and Google Cloud. The approach is technology-agnostic, focused on minimizing project risk and enabling modernization of even the most complex legacy systems. With transparent processes, immediate backup coverage, and a track record of 99.999% uptime in managed hosting engagements, the service stands out for its operational reliability and strategic impact.