Co-Managed IT Services

Extend your IT team with managed, AI-ready expertise.

Close coverage gaps with vetted IT talent backed by rapid knowledge transfer.

Reduce disruption with managed support built around documentation and backup coverage.

Modernize legacy environments with Microsoft, AWS, Oracle, and Google Cloud partner expertise.

Improve response quality with AIOps-enhanced delivery and proactive operational insight.

Control complexity with predictable cost models and technology-agnostic support.

Request a Quote for our Co-Managed IT Services

Trusted By

Proven Support for High-Stakes IT Environments

Clients rely on TechZavy for flexible delivery, technical depth, and user-focused design.

Moving our legacy databases to an Azure SQL Managed Instance was a massive undertaking, but TechZavy executed it flawlessly. Their managed cloud services optimized our system architecture, boosting scalability and guaranteeing zero downtime.

TechZavy engineered a high-performance, centralized platform that bridged our legacy applications and brought us fully into the Azure cloud. The real game-changer has been their innovative use of Azure Open AI and autonomous agents to automate the reconciliation of judicial comments and sentencing departures. By seamlessly integrating our data with MNCIS and the DOC, TechZavy eliminated decades of data silos and drastically reduced our team’s manual administrative overhead. They delivered a solution that perfectly supports our statutory mandate

Tim Ogg

Director of MBCC-IT, Minnesota Sentencing Guidelines Commission

TechZavy Consultant has been doing wonderful on the projects they have been working on. I’m very happy with the quality of work and productivity. My goals are being met.

Lisa Zitek-Jones

QA Supervisor, MNIT Partnering with MN Pollution Control Agency

Shan has led the development of our department’s online platform that captures energy efficiency program data reported by 100+ Minnesota electric and gas utilities. Shan and TechZavy team have an exceptional level of technical expertise and a keen ability to implement user-friendly designs. I highly recommend Shan to anyone who is looking to develop software product solutions.

Adam Y. Zoet

Energy Planner, Director, Minnesota Department of Commerce

TechZavy has been meeting all contract obligations, including application development, data mapping, and process improvements. They have been extremely flexible in working with our technical and business requirements, have adjusted schedules and accommodated our resource timelines very well. Has worked extremely well with us in clarifying and adjusting deliverables as defined in the contract and has shown adaptability with us for minor modifications. Overall TechZavy has helped us advance our project as we approach production launch in the coming months.

Robert Wehausen

MNIT Supervisor, BWSR - Minnesota IT Services

TechZavy’s contributions to AI-driven enhancements—particularly the CRM chatbot for the MMCAP Members Portal—have meaningfully improved system functionality and user experience. Shan played a key role in modernizing the MMCAP analytics (ProductFile) processing by leading its migration from a legacy SSMS platform to an Azure-based solution using Data Factory, Databricks, and AI-supported optimizations. Also excelled in multiple roles as Project Manager, Azure Administrator, and AI Architect roles

Michelle Perish

Application Support Specialist, State of Minnesota

Managed Hosting With 99.999% Uptime

Unifying Fragmented Justice Data Into One Intelligent, AI-Driven Case Platform

How a state sentencing commission replaced siloed legacy systems with a modern, AI-powered ecosystem for case management.

Modernizing Mission-Critical Government Procurement Data Systems With Azure and AI

How a legacy-heavy public-sector procurement platform became a fast, secure, cloud-native operation.

Modernizing Statewide Energy Reporting for Minnesota’s Regulatory Future

From a decade-old legacy system to a cloud-native platform serving 200+ utilities across Minnesota.

Ensuring Air Quality Data Accuracy for a Public-Sector Environmental Monitoring Platform

How full-stack QA and sprint traceability turned data from multiple third-party sensors into air-quality readings the public can trust.

Modernizing a Statewide Wetland Mitigation System With a Unifed Azure Platform

From decades of legacy data and manual workflows to an integrated, transparent, cloud-based mitigation system.

Awards & Certifications

Co-Managed IT Support Built Around Your Team

Operational continuity with scalable technical depth

Helpdesk Extension

Responsive User Support

TechZavy supports your internal IT team with scalable helpdesk capacity, ticket handling, user troubleshooting, and multilingual support when your existing staff is stretched thin. The service is designed to fit your processes, tools, escalation paths, and user expectations without disrupting control of the environment.

Knowledge transfer, documentation, and performance checks help create consistent coverage, reduce recurring friction, and give users a clearer support experience.

Network Support

Stable, Available Systems

Network and infrastructure support focuses on stability, availability, and practical operational visibility. TechZavy helps monitor issues, support connectivity, coordinate upgrades, and address incidents across hybrid, cloud, and legacy environments with a technology-agnostic approach.

Your team gains added depth for routine support and complex escalation needs, backed by experience in high-availability managed services and cloud infrastructure modernization.

Cloud Operations

Cloud Operations Clarity

Cloud operations support helps your team manage modernization without losing focus on daily service reliability. TechZavy brings partner-backed experience across Microsoft, AWS, Oracle, and Google Cloud to support migrations, platform improvements, monitoring, and cost-aware infrastructure decisions.

The goal is to keep cloud environments aligned to business priorities through clear responsibilities, documented processes, and practical optimization steps.

DevSecOps Support

Safer, Faster Delivery

DevSecOps support adds structure to releases, testing, deployment, and security-aware delivery practices. TechZavy applies scaled Agile DevOps methods that support transparency, inspection, and rapid adaptation while helping your internal team reduce avoidable handoff delays.

Support can include pipeline coordination, deployment documentation, testing workflows, monitoring practices, and operational readiness planning for production systems.

AIOps Monitoring

Predictive Issue Insight

AIOps-enhanced support helps your team move from reactive troubleshooting toward earlier detection and better prioritization. TechZavy applies predictive metrics, automation, and operational analytics where they fit the environment, not as generic add-ons.

This creates a stronger foundation for identifying recurring issues, improving response quality, supporting service continuity, and giving IT leaders clearer insight into risk, workload, and performance trends.

Knowledge Transfer

Continuity Through Transfer

Co-managed IT services are strongest when knowledge is not trapped with one person or vendor. TechZavy emphasizes documentation, onboarding discipline, rapid knowledge transfer, and backup coverage so your team can maintain continuity during staffing changes, workload spikes, or system transitions.

This approach reduces disruption, supports predictable delivery, and gives internal leaders more confidence that critical operational context is retained.

Our Elite Partners

Measured IT Continuity, Modernization, and Delivery Impact

Businesses Served

80%

First-Call Resolution

5 Day

Onboarding Time

Extend IT Capacity Without Losing Operational Control

Co-managed IT services give your internal team dependable capacity without forcing a full handoff of your environment. TechZavy works beside your staff to stabilize daily operations, support users, document systems, and move modernization priorities forward with less disruption.

The approach starts with assessment: application inventory, infrastructure constraints, delivery risks, user needs, and business priorities. From there, support coverage is aligned to the areas where your team needs measurable relief, such as helpdesk overflow, network support, cloud operations, DevSecOps practices, or legacy modernization.

With Microsoft AI Cloud Partner, Oracle Cloud Partner, AWS Solutions Provider, and Google Cloud Partner status, TechZavy brings enterprise-ready support that fits your current stack.

Structured Support for Complex IT Environments

Co-managed support should reduce complexity, not add another layer of vendor friction. TechZavy structures engagement around transparent responsibilities, documented workflows, and continuity planning so your internal team can stay focused on higher-value initiatives.

Helpdesk and user support coverage aligned to your existing processes
Network, cloud, and infrastructure support for high-availability operations
Documentation, knowledge transfer, and backup coverage to reduce key-person risk
AIOps-informed monitoring and predictive metrics to identify issues earlier
Scaled Agile DevOps practices that improve inspection, adaptation, and delivery visibility
Technology-agnostic guidance across legacy, cloud, and hybrid environments

Operational Expertise Built for Modernization

TechZavy brings co-managed IT depth shaped by enterprise modernization, public-sector delivery, healthcare-vendor experience, and managed hosting operations. That matters when your environment includes legacy systems, cloud platforms, data dependencies, user support demands, and evolving security expectations.

Support is designed around operational fit rather than one-size-fits-all tooling. Your organization gains access to a team of roughly 80 qualified developers, project managers, business analysts, and testers with advanced degrees and certified skillsets.

The result is practical IT reinforcement that supports day-to-day reliability while creating room for modernization, automation, analytics, and AI use cases that can be assessed, piloted, and moved toward production responsibly.

Strengthen Your IT Team With TechZavy

Gain dependable coverage, clearer priorities, and stronger IT continuity.

Explore Related Managed IT Services

Frequently Asked Questions

What exactly does a co-managed IT services engagement include?

A co-managed IT services engagement augments your internal team with enterprise-grade IT expertise. You keep operational control while gaining capacity for helpdesk support, network management, cloud operations, DevSecOps, and legacy modernization. Coverage is tailored to your environment, with a focus on transparent documentation, backup coverage, and rapid knowledge transfer to minimize disruption and key-person risk.

What are the main benefits of co-managed IT services for enterprise organizations?

Co-managed IT services give you predictable coverage, reduced disruption, and faster modernization without giving up control. Key benefits include:

Dependable access to certified IT talent and rapid mobilization
Proactive monitoring with AIOps for early issue detection
Technology-agnostic expertise across legacy and cloud platforms
Improved operational continuity and smoother knowledge transfer

How does the onboarding process for co-managed IT services work?

The onboarding process starts with an in-depth assessment of your application inventory, infrastructure, delivery risks, and business priorities. Support coverage is then aligned to your most urgent needs, such as helpdesk overflow or network support. All workflows, documentation, and responsibilities are structured for transparency, allowing your team to stay focused on strategic initiatives while new support is integrated with minimal disruption.

How are costs and service levels structured for co-managed IT services?

Costs are based on a predictable, fixed-cost model that scales with your needs and user base. Service levels are defined by high-performance operational SLAs, ensuring you receive reliable coverage and rapid response times. This approach supports unlimited user and data scalability without hidden fees, giving you clarity and control over IT spend.

What makes this co-managed IT services offering different from other providers?

This co-managed IT services model is built on a proven public-sector track record, rapid sourcing and mobilization, and deep partnerships with Microsoft, AWS, Oracle, and Google Cloud. You gain access to AI-enhanced delivery, transparent documentation, and scalable support across government, healthcare, and complex enterprise environments. The approach is technology-agnostic, focused on measurable business value and operational continuity rather than vendor lock-in.